Review: Dubu-Dubu, Berjaya Times Square

After checking in at PNB Darby Executive Suites, the family and I headed into town for lunch. Couldn’t decide what we wanna eat so we went up to the 4th Floor of Berjaya Times Square as it has more food choices for us to choose from.

We decided on Dubu-Dubu the moment we set eyes on it as the Japanese restaurant around the area doesn’t intrigue me. So, Dubu-Dubu it was since they are doing this Chinese New Year promotion as well.

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This is the menu booklet of Dubu-Dubu. Honestly speaking, I don’t find their menu to be as extensive as compared to the other Korean restaurants which I had been to. But they do have quite a lot of promotional deal meals at the time when we were there for lunch.

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Main promotional deal for this CNY. It’s Ginseng Chicken.

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And they have takeaway set meals designed for working people on the go. To be honest, having takeaway is more expensive by RM2 to RM4 compared to dining in the restaurant itself. I’ll explain why later.

So, let’s start on the food pictures.

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Honey Garlic Bulgogi Chicken | RM12.90

This was one of the set meal designed for those working people on the go. The price of having the same food but dining in was RM2 cheaper. The one for takeaway is RM14.90 for Honey Garlic Bulgogi Chicken and RM16.90 Honey Garlic Bulgogi Beef. But if you have it in the restaurant itself, it will be RM12.90 whether it’s Chicken or Beef.

For your information, set lunch is only available on every weekdays from 10:00a.m. in the morning until 5:00p.m. in the afternoon.

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Honey Garlic Bulgogi Chicken up close.

It tasted not bad and the portion of big onion was super generous. Not sure if  the original version Bulgogi dish should come with super generous portion of big onion or not. The dish came with a sunny side up and four banchan. The banchan that we got the other day were bean sprouts, kimchi, french beans and a small bowl of soup.

And if you require unlimited refills for their banchan, add RM2 per person. Spend RM2 for Roasted Barley Tea or RM3.90 for other drinks. And we were being conned into paying the actual price when it should be RM2 only since we did ordered a set meal. 

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Roasted Barley Tea | RM3.50

This should be RM2 only as Sister ordered their set meal but God knows why it turned out to be RM3.50 on the receipt. We neglected to check the promotional brochures and the waiter made no attempt to inform us that we could have Roasted Barley Tea for RM2 and RM3.90 for other drinks.

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Ginseng Chicken | RM17.90

This set meal will lasts until 28th February 2014. I am not a huge fan of Ginseng Chicken previously but this one was good enough for my taste bud. It tasted sweet at first but you can definitely taste ginseng at the same time. The dish came with a huge chicken thigh which both my parents shared together. The complimentary banchan were the same as the ones that Sister had.

This is priced at RM14.90 if you have it in ala carte instead of a set meal. You can choose to add RM5 for a glass of Iced Shikye.

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Shikye | RM5

Originally priced at RM6.90 but you could have it for RM5 only if you order Ginseng Chicken as part of the Prosperity Set Meal. This almost never came until we informed the waiter that our Shikye hasn’t arrived yet when all of us were almost done with our meal.

I liked this version of Shikye compared to the one at Sarang Korean Restaurant as this was much sweeter and the rice grains were less coarser.

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Jap Chae | RM15.90

This was a major disappointment for me as I had better at Sarang Korean Restaurant. But of course, this was the blander version to the one from Sarang Korean Restaurant. If you are a health conscious person, this is the kind of Jap Chae that you should go after but I preferred the one from Sarang Korean Restaurant more.

Verdict: By the end of the meal, I am not exactly very impressed with their customer service. They do greet every patrons when they arrived or left the restaurant. But what I am not impressed was the customer service which they provided inside the restaurant when taking order or during serving.

The waiters or waitresses could be pretty oblivious to their surroundings. I waved for their attention on a few occasions and no one bother to come to me until when Mom tugged one of the waiter on their shirt when he was serving food to the table next to us.

And I witnessed whereby the waiter took down the wrong order and eventually leading to serving the wrong food. All staff should be fully aware and informed of the table arrangements in the restaurant. But unfortunately, there were a few of them who kept on delivering the wrong order to the wrong table. 

And most importantly, they must be fully aware of the promotional set meals going on in the restaurant. RM1.50 difference may be small for some. It is small to me to be honest. Negligence on informing the patrons is a minor mistake for me but could be major for some. But still charging full price when there’s a special price for it is one hell of a big mistake.

Dubu-Dubu
04-99 & 04-99A, 4th Floor,
Berjaya Times Square,
No. 1 Jalan Imbi,
55100,
Kuala Lumpur.
Tel: +603-21411953

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