Review: Superior King, Pullman Miri Waterfront (V.02)

On my last trip to Miri, I stayed at Pullman Miri Waterfront for the sake of convenience and comfort. Ever since Pullman Miri Waterfront had been established in Miri, it would be my first choice of accommodation when staying overnight. Some said the room rate of the said hotel was steep but I personally think the rates are affordable given the room size and location of the hotel. However, I normally don’t stay over the weekend but checking in on Sunday and checking out on Monday.

I had previously did my share of review of Pullman Miri Waterfront on my first stay. If you are interested, click here for a full review. I am well aware that I had reviewed the same room type of the hotel previously. You must be wondering why am I doing the same thing all over again? In general, there were some improvements recently and I spotted some flaws too. They weren’t major ones but could be improved in my opinion.

I love that Pullman Miri Waterfront provided four guest lifts to bring us to our room floor. Some of the hotels which I had previously stayed in only provided two or three guest lifts and it was always a pain on the neck when having to wait for the lift to come especially during breakfast hour.

I like that the corridor outside the hotel rooms were well lit. However, I did realize that it took the housekeepers a long time to collect the dirty plates from room service placed outside the rooms.

I myself didn’t order room service to speak for this. On my previous few stays with Pullman Miri Waterfront, this was what I encountered. I had seen dirty plates placed outside the room when I am on my way out and they were still there as I walked back to my room a few hours later from when I last seen the dirty plates.

I was assigned to Room 1712 this time round. Whenever I booked for hotel rooms via Agoda, I would always request for a non-smoking room on high floor. Some may find staying on high floor catastrophic in the event of emergency. However, I find that solely subjective to personal preference.

Upon opening the door, the sight of a king sized bed greeted me. The room was clean and well maintained. As usual, the TV mounted to the wall would come to “life” shortly after the room key was slotted into the assigned slot next to the door. The bed was comfortable in my opinion but I find the pillows hard. The bigger square ones were softer though.

On the right side of the bed, two USB ports were installed for convenience of gadgets’ charging. As long as you have the cable with you, you are all good. I like the idea of USB ports as I don’t have to bring the charger for all my gadgets. Some of the new hotels which I had previously stayed in had USB ports installed in the hotel rooms.

All rooms came with a study table for guests to do their work. As I am on my own for this trip, I chose to bring along my notebook so that I could do some work when I am staying in the room. I managed to do some office work and also uploaded a few blog entries.

The other side of the TV wall was the dressing wardrobe whereby it came with an ironing board, two bathrobes and some clothes hangers. A safe deposit box and hair dryer were placed inside the cabinet on the left.

I would usually make full use of the safe deposit box to store passports and extra cash. However, I didn’t make use of it this time round as I am afraid that I might leave the items behind when checking out. Just like how I managed to leave my iPad behind at Little Roast Co..

All bathrooms came with a huge water basin counter, equipped with adequate toiletries. However, do take note that the hotel doesn’t provide toothbrush, toothpaste and shaving kit. I had forgotten to bring my own toothpaste this time round so I bought one from a local supermarket. I think they could be requested from the housekeepers but I didn’t do so.

I like that the bathroom came with separate bathtub and overhead shower. I personally dislike having to shower in the bathtub like Meritz Hotel (you can request for rooms with shower cubicle only) and Imperial Hotel. I liked the strong overhead power shower. The water only took a few seconds to heat up.

On the day when I checked in to the hotel room, I didn’t realize that there was no toilet roll provided until the next morning. The housekeeper had missed out the toilet roll when cleaning the room.

On my previous stays, I find that the presser for the water hose was too tight to be pressed on to release the water. As an adult, I had trouble using it and what more for a child? Perhaps the hotel should look into the issue? All hotel rooms came with a digital scale which was placed underneath the wardrobe. I personally preferred it inside the bathroom so I brought it in.

Verdict: Checking in and out were a brisk affair. All I needed to do was to sign on a piece of paper and security deposit for the room wasn’t required at the time of check in. I remembered having to use my credit card for a security deposit of RM100 on my previous stays. However, the lady at the check-in counter told me that no security deposit was required as my room was booked through Agoda.

I had always booked through Agoda on my previous stays and they had always asked for security deposit, be it in the form of cash or credit card. Perhaps Pullman Miri Waterfront had revised their policy when it comes to security deposit when guests booked through third party online hotel provider?

Internet was fast in my opinion as I managed to download a few episodes of some Korean drama series. However, the WiFi kept on dropping on my phone when left idle even for a short period of time. One of the reasons why Pullman Miri Waterfront has always been my first choice of accommodation in Miri was the ample parking space. I don’t have to worry for the lack of parking space as compared to staying at Meritz Hotel or Imperial Hotel whereby the parking spaces were shared among shoppers of the building.

I paid S$67.76 for a Superior King Room at Pullman Miri Waterfront per night through Agoda and redeemed S$6.76 of my gift card for this booking. I would say it is a value for money stay given the convenience of location of the hotel.

Pullman Miri Waterfront
Lot 1347,
Miri Waterfront Commercial Centre,
Miri, Sarawak,
Tel: +6-085323888

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